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Salesforce outage reported
The gist
Salesforce confirmed a global service disruption on Sep 16, hitting hundreds of instances worldwide.
It struck one day after Dreamforce began, affecting customers like Amazon and Walmart.
How it unfolded
- Sep 15, 2026Salesforce kicked off its annual Dreamforce conference in San Francisco, with more than 40,000 expected in person and over 200,000 registered online.
- Sep 16, 2026 09:30 BSTThe service disruption was first reported around 0930 BST (0830 UTC).
- Sep 16, 2026 09:45 BSTAn update said the company was probing an issue affecting multiple instances across all regions, and some customers were unable to submit new support cases through the Help portal.