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Downdetector outage reports

Archived — this story has rotated out of today’s deck. It is kept here in full.

The gist

Downdetector logged spikes for Fidium Fiber, Microsoft Copilot, Google, Telegram, ChatGPT and AT&T in early September.
The tracker's user-submitted reports shape how outages get noticed, but it doesn't confirm causes.

Background

Downdetector is a website that tracks outages by collecting status reports from multiple sources, flagging potential incidents when user reports rise significantly above the normal level for a service at that time of day. In early September 2026, a string of services drew elevated reports on the site, from fiber and telecom providers to AI chatbots and messaging apps. The site's information is based on user-submitted reports and does not independently confirm the cause or size of an outage.

How it unfolded

  1. Sep 6, 2026Google, Gmail and YouTube were affected by a Sunday outage; Downdetector showed outages running 10 times higher than normal as of about 9 a.m., with first reports around 2 a.m.
  2. Sep 7, 2026ChatGPT users in India reported problems accessing the chatbot, a second disruption in four days; Downdetector showed a spike of around 300 reports, smaller than the Sept. 3 surge.
  3. Sep 7, 2026Thousands of AT&T customers across the Houston area reported issues; Downdetector showed reports 17 times higher than normal around noon, and AT&T said its network was operating normally.
  4. Sep 8, 2026Thousands of Telegram users in Singapore reported an outage; reports peaked at nearly 4,000 just after 10.30am, with similar spikes in other South-east Asian countries, before services gradually resumed.
  5. Sep 9, 2026Microsoft Copilot experienced a possible outage Wednesday, with more than 4,200 users reporting problems as of 5:08 p.m. PT, mostly with the website.
  6. Sep 10, 2026Fidium Fiber experienced a possible outage Thursday, with more than 2,500 users reporting problems as of 12:13 p.m. PT, mostly with broadband internet.

Who’s saying what

Official
AT&T said its network was operating normally despite the spike in Houston-area reports.
Caution
Downdetector's information is based on user-submitted reports and does not independently confirm the cause or size of an outage.

Still unverified

The reported outages' causes and full scope are not confirmed; Downdetector data is user-submitted and does not independently verify incidents. AT&T has not publicly identified a cause for its reported outages.

Sources

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