Small acts of AI resistance
The gist
Blogger Terence Eden complained to Ocado about an AI-sounding reply and later got a human response.
The episode is one small, everyday pushback against AI.
How it unfolded
- date unknownAt EMFCamp, blogger Terence Eden met Professor Kate Devlin of King's College London, who spoke about the AI Resist List.
- date unknownEden contacted Ocado through its customer service feedback form about malformed calendar invites and received a reply from "Lulu" that he judged AI-generated.
- date unknownEden gave 1-star scores on every metric in Ocado's customer satisfaction survey and complained about the AI response.